- Fees are based on an hourly rate.
- Replacements charged at cost.
- Fixed fees by arrangement.
- Software charged at cost.
Telephone 01288 381061
if we can't fix it,
We will not charge for our time!
Established in 2008 and based in Bridgerule, Holsworthy, North Devon.
We specialise in the repair and replacement of computerised systems in the Home and Office.
We have worked with computerised systems for over 35 years and have worked on every Microsoft operating system to date.
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What we do! From an initial diagnosis, we give an approximate cost of repair or tell you if the computer is beyond economical repair - there is no obligation for work to commence or continue and you can say no if it does not suit you!
We will check you machine for errors, infections, functionality and service ability.
If your machine is running slowly or not responding in the manner it should, we can repair it on-site, keeping cost to a minimum. We do not tell you to leave the machine with us so that we might come up with some fictitious list of repairs.
We will explain everything we find and allow you the opportunity to make an informed decision on what needs to be done to repair your system!
Many problems are the result of virus, worm or trojan infections and there are many non virus attacks, such as Adware privacy intrusions which monitor your activity. These steal your data and they cause havoc, damage and possibly corrupt the operating system.
These privacy intrusions leave you with a very sick machine, but more importantly, stealing your data will leave you vulnerable to Fraud, Identity theft and possible loss of finance!
if we can't fix it,
We will not charge for our time!
Control Service
We provide a FREE telephone advice service to those who have a problem relating to their PC, Laptop, Windows Operating System, or other software.
We also come to you in your home or office to resolve computer issues with infected files, slow running systems, crashing and all software faults.Computer Viruses installed on your computer are nothing more than a vicious act of violence, most are designed to steal your data other just destroy your data.
This is a piece of coding designed to hijack your computer and demand money before encrypting all your personal data. If activated it is almost impossible to restore data.
Adverts can be be used to dump "malware" on your system which will operate out of the browser history folder, this can involve, Etags, Trackers and Cookies.
A piece of malicious code designed to jump from computer to computer using network connections, often comes in via an infected email.
These monitor your keyboard activity, sending all the data typed on your keyboard to another computer.
As the term suggests, a trojan operates like the "Trojan Horse" and accesses your computer and when triggered by activating the software or by a timer, release an infected piece of code into your computer.
The biggest problem experienced by most computer users is the threat of infected files stealing data, identity cloning and fraud. Sadly many user are totally oblivious to infections and continue using their computer thinking the computers slow functions are due to the computer becoming old and worn.
In all instances our repair program starts with a detailed discussion with yourselves to identify the problems, programs and data on your system.
We give an approximate cost of repair or tell you if the computer is beyond economical repair - there is no obligation for work to commence or continue and you can say no if our proposal does not suit you!
We will check you machine for errors, problems, functionality and serviceability.
If your machine is running slowly or not responding in the manner it should, we can repair it on-site, keeping cost to a minimum. We do not tell you to leave the machine with us so that we might come up with some fictitious list of repairs.
We will explain everything we find and allow you the opportunity to make an informed decision on what needs to be done to repair your system!
We come to you and fix your system. Most repairs can be done on-site. Some may need workshop time. In every case you are made aware of exactly what needs to be done and how it will be done!
Software malfunction can make your computer unusable. Viruses and intrusive software can take control of your computer. All these have an adverse effect, we will clean your machine of infected files making your system faster and more functional.
We discuss with you what you expect from your computer and will re-arrange folders and programs to make your computer easier to handle. We may suggest different software, it can provide a solution without additional expense.
We provide one to one tuition on your computer. We will identify your need, amend your system and show you how to use your system to provide you will a successful solution.
All or customers enjoy a free telephone advice and support service, once we have identified your machine, your software and working practices we are able to either give advice and instruction at the telephone or access your computer remotely and resolve the issues which concern you.
We have spent many years providing support and training with Sage and Quickbooks software. Current changes in VAT, Payroll and Taxation rules require greater use of accounting software. We can provide help and support in the use of this type of software.
Lost pictures and documents can be very distressing, we can, in many instances, help retrieve them. If you have lost some files, do not close your system down, seek advice immediately!
Our Computer disposal service includes, visiting your location, removing the hard drive and decommissioning the disk, ensuring no data remains available to be used by others.
We come to you! in your home or office
In all instances our repair program starts with a detailed discussion with yourselves to identify the problems, programs and data on your system.
We give an approximate cost of repair or tell you if the computer is beyond economical repair - there is no obligation for work to commence or continue and you can say no if our proposal does not suit you!
We will check you machine for errors, problems, functionality and serviceability.
If your machine is running slowly or not responding in the manner it should, we can repair it on-site, keeping cost to a minimum. We do not tell you to leave the machine with us so that we might come up with some fictitious list of repairs.
We will explain everything we find and allow you the opportunity to make an informed decision on what needs to be done to repair your system!
We come to you! in your home or office and from an initial diagnosis, we give an approximate cost of repair or tell you if the computer is beyond economical repair - there is no obligation for work to commence or continue and you can say no if our proposal does not suit you!
We will check you machine for errors, problems, functionality and serviceability.
If your machine is running slowly or not responding in the manner it should, we can repair it on-site, keeping cost to a minimum. We do not tell you to leave the machine with us so that we might come up with some fictitious list of repairs.
We will explain everything we find and allow you the opportunity to make an informed decision on what needs to be done to repair your system!
Replacing a screen can be very expensive, it is worth remembering that the screen is housed in the plastic lid and constant forceful opening and closing can cause the screen to crack as will dropping the laptop on a hard surface.
A screen will cost anything from £35 to £300 and is dependent on the screen size and type and then you have the fitting cost. Which makes the overall screen replacement cost average £120.Our policy is simple! If you have a laptop we will replace the screen for £75 including collection and delivery within 10 miles of our base. This cost relates to a 15" screen, larger screens will be approximately £100 with smaller 12" & 13" costing a lower charge, but again is subject to the cost the screen.
The replacement of broken retaining brackets, bezels, lids, hinges etc are all extra to our basic cost.
But if you have driven over your laptop in a car (as is presented to us from time to time) and the screen is cracked, it may also be the lid, retaining brackets, motherboard, or chassis, of the laptop is bent or broken and this may make the laptop completely unrepairable, or a least extra to the repair cost.We try to keep our prices simple.
There are no hidden extras.
We do not make a call out charge.
We will make a fuel charge if travelling
more than 10 miles from base.
Replacement parts are charged at cost.
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Hourly Rate From £30 per hour -
No Call-Out Charge - No callout charge to Bude and Holsworthy.
- No callout charge to local villages.
- Low Mileage fee to other areas.
£0 -
Laptop Screen Replacement - 15" Screen from £75
- 17" Screen from £95
- Includes Collection & Delivery.
- Free Loan Service
from £75 -
Refurbished Desktops - All with Windows 11
- Monitor, Keyboard, Mouse
- Inc: Delivery
from £85 -
Refurbished Laptops - All with Windows 10
- 13", 15", 17" Screen
- Inc: Delivery
from £85 -
Refurbished
All-in-One- All with Windows 10
- 19", 21", 23" Screen
- Inc: Delivery
from £110
Telephone 01288 381061
if we can't fix it,
We will not charge for our time!
We are in rural Devon and all mobile services are very weak, if we dont pick up your call, it is because the call has not come through, please use the landline, or send an email with as much information as possible. Thank You!
